Labels:text | screenshot | rectangle | line | parallel | number OCR: What's Being Outsourced While most organizations oursource some parc of their support efforts 42% do it all theniselves. 30%% Hardware support and repair Off the shelf Pe software support Proprietary applications Support NetworkLAN SUPPORT Percentage of sites that used After hours service outsourcing services in 1996 Peak tall loads Management of support All'support organization se) vices